FAQs
Q: Where can I use my Author & Edit Hospitality Gift Card?
A: Author & Edit Hospitality Gift Cards may be redeemed toward eligible goods and services at participating Author & Edit Hospitality Collection properties, including hotels, restaurants, bars, spas and retail experiences. Select locations or concepts may be excluded. For participating locations, please visit authorandedit.com.
Q: What are the participating Author & Edit Hospitality Collection properties?
A: Author & Edit Hospitality Gift Cards are currently accepted at The Global Ambassador Phoenix and The Twelve Thirty Club Nashville. At this time, gift cards are not redeemable at Au Cheval, and Au Cheval gift cards cannot be redeemed at participating Author & Edit Hospitality Collection properties.
Q: How can I use my Author & Edit Hospitality Gift Card?
A: Simply present your physical or digital gift card at the time of purchase. Gift cards may be used toward eligible purchases at participating Author & Edit Hospitality Collection properties. If your purchase exceeds the available balance, the remaining amount must be paid using another accepted form of payment. Gift cards may not be redeemed for cash except where required by law and may not be used to purchase additional gift cards. Gift cards being redeemed towards a hotel stay may only be redeemed on reservations booked directly with participating properties and may not be used to prepay reservations unless otherwise noted.
Q: What is the difference between a digital and physical gift card?
A: Digital gift cards are delivered electronically by email, while physical gift cards are available for purchase at select Author & Edit Hospitality Collection properties. Both may be redeemed anywhere Author & Edit Hospitality Gift Cards are accepted.
Q: Do Author & Edit Hospitality Gift Cards expire?
A: No. Author & Edit Hospitality Gift Cards do not expire.
Q: Can I send someone a digital gift card?
A: Yes. Visit here to purchase and send a digital gift card. On the delivery date you select, the recipient will receive an email with your personalized message, gift card value and redemption instructions.
Q: Where can I inquire about the balance of my gift card?
A: You can check your gift card balance anytime by visiting here.
Q. Can I replace my Gift Card if lost or stolen?
A: Please treat your gift card like cash. Lost, stolen, damaged or unauthorized gift cards cannot be replaced or refunded.
Q. What if I locate the Gift Card that I have reported as lost or stolen?
A: If a gift card has been reported lost, stolen or otherwise invalidated, it is no longer valid and cannot be used.
Q. Are Author & Edit Hospitality Gift Cards safe to buy through Internet gift card resellers?
A. Buying a gift card through an internet gift card reseller carries risk. A prior owner may redeem your gift card prior to you redeeming the gift card. Or, in remote circumstances, a gift card may have been fraudulently purchased whereby the funds may be removed from the card before you can redeem the gift card.