Terms of use :
1. The purchase and use of the Société des alcools du Québec (hereinafter referred to as the “SAQ”) gift card constitute the acceptance of its terms of use. It is recommended to keep the gift card activation invoice.
2. The minimum value of the gift card is $10.00 and the maximum value is $500.00*.
3. The gift card can be used to pay for purchases made at any SAQ store. It can also be used on SAQ.COM or in the SAQ mobile application to pay for products that can be delivered in Quebec only.
4. The purchases made on SAQ.COM or in the SAQ mobile application may be paid by gift card, provided that the amount paid by this method does not exceed $500.00. The number of gift cards that can be used in a single transaction may be limited.
5. The value of the gift card is expressed in Canadian currency.
6. The sale of a gift card is not taxable. When the gift card is used, it is a form of payment in the same way as cash, and sales taxes apply to each product sold.
7. The gift card has no expiry date and no activation, usage or other fees are associated with it. The gift card is valid until its balance expires.
8. The gift card balance can be checked at any SAQ store or by calling 1-800-962-4935.
9. To use the gift card at an SAQ store, the card must be presented at the cash register before the end of the transaction where the customer wishes to use it. If the gift card is used on SAQ.COM or on the SAQ mobile application, the gift card information, including the gift card’s personal identification number (also known as “PIN”), must be entered in the appropriate fields before the transaction is completed. The PIN is located under the scratch-off section on the back of the physical gift card or on the front of the virtual gift card.
10. Transactions paid by gift card on SAQ.COM or on our mobile application, if they must be refunded, will be refunded by the issuance of a new virtual gift card for the value of the amount to be refunded by the SAQ.
11. The gift card cannot be used for:
- The purchase of another gift card.
- Purchases made by permit holders, SAQ agencies, churches or synagogues.
- Purchases made by promotional agencies.
- Purchases made by consulate members/missionary groups.
- An amount due on a customer account.
12. The purchase of a gift card cannot be combined with any other promotion. No points associated to the SAQ Inspire program will be issued for the purchase of the gift card.
13. The gift card cannot be refunded or exchanged for cash.
14. The gift card cannot be reloaded following its purchase or its balance increased.
15. The amount of the purchases will be deducted from the balance of the gift card until the value reaches $0.00. When the remaining balance on the gift card is $5.00 or less, the customer may request a refund of this balance at any SAQ store.
16. As soon as the gift card is issued, whether it is a virtual or physical gift card, the customer and/or the person to whom it is offered is fully responsible for it. The SAQ assumes no responsibility for lost, stolen or unauthorized use of the gift card. In the case of a damaged, unusable or defective gift card, the customer`s sole recourse, and the SAQ`s sole responsibility, will be the replacement of the gift card if the information contained on the card allows identification of its number and if a balance remains on the gift card. The SAQ assumes no responsibility if an error is made when the purchaser enters the e-mail address of the recipient of a virtual gift card.
17. The SAQ reserves the right, at any time, not to accept the issuance of a gift card, to cancel a gift card or to limit its use in any way if it has reason to believe that the gift card is unauthorized, fraudulent or otherwise illegal. In addition, the gift card may also be deactivated by the SAQ, without notice, if it has reason to believe that fraud or theft has occurred.
18. The SAQ may modify the terms of use of the gift card without prior notice. The most current and applicable terms of use are those found on SAQ.COM.
19. The French version of the terms of use for the SAQ gift card is the official version and shall prevail on the English translated version.